Hemaya Logo

    Services

    Explore Our Comprehensive IT & Cybersecurity Services

    At Hemaya IT, we deliver tailored technology solutions designed to empower your business with security, efficiency, and innovation. From advanced infrastructure design to cybersecurity protection, post-sales support, training, and outsourcing we provide end-to-end services that ensure your systems are secure, optimized, and ready for the future.

    Explore Our Comprehensive IT & Cybersecurity Services

    Our Services

    We Provide Perfect IT Solutions for Your Business

    Advanced Services

    Post-Sales Services

    IT Operation & Outsourcing Services

    Information Security Services

    Skills Development Services

    Why Hemaya IT services?

    Hemaya IT offers cutting-edge cybersecurity solutions tailored to protect your digital assets with unmatched reliability, innovation, and 24/7 expert support

    In Cybersecurity

    24/7 Support

    +100 Projects

    Regional Coverage

    How Hemaya IT Works

    A seamless process to secure your digital world

    1

    Consult & Plan

    Deep dive into your business needs and compliance goals

    Define clear scopes, identify gaps, and plan a solid security foundation

    2

    Assess & Analyze

    Perform network assessments, risk analysis, and vulnerability scans

    Internal/External Penetration Testing, VoIP, Wireless, SCADA & Physical Security

    3

    Design & Deploy

    Architect secure networks, perform system upgrades and smooth migrations

    Configure hardware/software installations with minimal disruption

    4

    Train & Empower

    Offer instructor-led, on-site, bootcamp, and tailored training options

    Prepare your team for certifications and cybersecurity awareness

    5

    Support & Secure

    Post-sale services: troubleshooting, preventive maintenance, remote/on-site support

    Tuning services, health checks, managed services

    6

    Maintain Compliance

    Ensure ongoing compliance with PCI-DSS, ISO-27001, ITIL

    Implement policies, security design reviews, and continuous improvement

    Comprehensive IT & Cybersecurity Hemaya IT Services

    Unlock the power of secure, efficient, and scalable technology with our range of services. From architecture planning and system migration to post-sales support and advanced cybersecurity solutions, we help you navigate today’s digital challenges with expert solutions tailored to your needs. Our step-by-step approach ensures every phase of your IT and security landscape is optimized for peak performance.

    1Advanced Services

    Architecture, Design and Planning

    We provide architecture, design, and planning services to help businesses overcome technical challenges by delivering secure, efficient, and scalable network solutions. Our goal is to ensure reliable performance, support future growth, and align technology with business needs.

    Assessment and Analysis

    We enhance infrastructure availability, performance, and security by applying best practices, recommending network services, and optimizing solutions for better efficiency and reliability.

    Migrations and Upgrades

    We provide a repeatable process that ensures confident upgrades and migrations, emphasizing planning to meet current and future business needs.

    Installation and Configuration

    We configure network and security equipment to ensure efficiency and minimize disruptions. Leveraging partnerships and expertise, we control costs and manage risks, providing secure, cost-effective infrastructure that aligns with business goals.

    2Post-Sales Services

    Availability Services

    We offer a full range of technical support services designed to ensure the stability and efficiency of your IT infrastructure. These services include in-depth troubleshooting and configuration, warranty and repair handling, comprehensive hardware and software maintenance, and prompt on-site technical support. Our preventive maintenance programs are tailored to proactively identify and resolve issues before they impact operations, reducing downtime and improving system reliability. Additionally, we provide responsive phone and remote support to address urgent technical concerns in real time. Our flexible support agreements are customizable to align with your operational needs, budget, and service level requirements, ensuring you receive the right level of support at every stage of your business growth.

    Tuning Services

    Our services encompass comprehensive network assessment and staging to ensure seamless deployment and readiness. We specialize in performance tuning to optimize network speed, stability, and responsiveness across all layers. Our operational and managed services offer continuous support, monitoring, and administration to keep your infrastructure running smoothly. We deliver tailored upgrade solutions to modernize legacy systems and align with evolving business requirements, while our expert technical consultancy provides strategic guidance for complex projects and long-term planning. Through detailed network audits and proactive health checks, we identify potential risks and improvement areas, helping organizations maintain high availability, security, and performance.

    3IT Operation & Outsourcing Services

    IT Operation & Outsourcing Services

    Why choose Hemaya IT?

    Our solutions are designed to help organizations stay focused on their core business by eliminating time-consuming IT functions that can drain internal resources. By serving as a single point of responsibility, we simplify IT management and coordination. We work to maintain high system availability, ensuring continuous access to critical services, while also enhancing system administration through proactive support, streamlined processes, and best practice implementation.

    What We Offer

    We provide end-to-end IT operations support, including system installation, configuration, and testing to ensure smooth deployment. Our team operates and manages your infrastructure while offering reliable help desk services for user support. We handle system administration tasks efficiently and align with quality business processes to enhance productivity. Through regular audits and performance measurement, we ensure systems meet operational standards. Additionally, our troubleshooting and technical support services are designed to quickly resolve issues and maintain system stability.

    4Skills Development Services

    Training Types

    We offer a comprehensive range of training services designed to empower teams with the knowledge and skills they need to operate effectively in today’s fast-paced technology environments. Our classroom-based and instructor-led training sessions provide a structured learning experience guided by certified experts, ensuring in-depth understanding of complex topics. For greater convenience and relevance, we also deliver on-site, hands-on training tailored to your specific environment, allowing teams to apply what they learn directly to real-world systems. Our computer-based training (CBT) options offer flexibility for self-paced learning, making it easier for employees to upskill on their own schedules. We go beyond standard curricula by offering tailored training programs and customized materials aligned with your organization’s tools, technologies, and business goals. Additionally, we provide intensive bootcamps and certification preparation courses designed to help professionals gain industry-recognized credentials and achieve measurable career advancement.

    Skills Development Services

    5Information Security Services

    Assessment & Evaluation Services

    Traffic Analysis and Network Picturing

    Vulnerability Scanning (Systems, VoIP, Network, WLAN, DNS, Database, Application, IVR)

    Penetration Testing (Internal, External, ATM)

    Risk Assessment

    Improvement & Calibration Services

    Security Design Review

    System Hardening

    Secure Software Development

    Information Security Organization Structure

    Policies and Procedures

    Security Awareness

    Standards & Compliance Services

    PCL-DSS Compliance Preparation

    ISO-27001 Compliance Preparation

    ITIL Consultancy

    Incident Response Services

    Incident Handling

    Forensic Analysis

    Testing Services

    External Penetration Testing

    External Penetration Testing assesses security from the Internet and within the corporate network, exploiting vulnerabilities as an unauthorized attacker.

    Internal Penetration Testing

    Internal Penetration Testing assesses security within a corporate network, exploiting vulnerabilities from the perspective of an inside attacker with varying access levels.

    6Vulnerability Assessment

    Physical Security Assessment

    Physical Security Assessment

    Physical Security Assessment involves identifying and exploiting weaknesses in an organization’s physical protection measures. This includes techniques such as lock picking, bypassing access controls, tailgating, and social engineering tactics to test human and procedural vulnerabilities. The goal is to evaluate how effectively physical barriers and staff awareness protect against unauthorized access and potential threats.

    Wireless Assessment

    Wireless Assessment

    Wireless scanning and assessment focus on evaluating the customer’s wireless environment to detect unauthorized access points (rogue APs) and identify authorized access points that may have misconfigurations or security vulnerabilities. This process helps ensure wireless network integrity, prevent potential intrusions, and enforce secure wireless policies across the organization’s infrastructure.

    VOIP/IPT Security Assessment

    VOIP/IPT Security Assessment

    VoIP assessment focuses on identifying security vulnerabilities within premises-based IP telephony (IPT) systems. It evaluates risks such as toll fraud, denial-of-service (DoS) attacks, protocol misconfigurations, call interception through packet sniffing, and the presence of rogue or unauthorized traffic. The goal is to secure voice infrastructure and maintain communication integrity.

    Application Vulnerability Assessment

    Application Vulnerability Assessment

    Our expertise spans a broad spectrum of application types and underlying technologies, including web applications, web services, thin clients, and browser extensions. We follow a thorough testing methodology that integrates in-depth manual code reviews with advanced automated vulnerability scanning tools to uncover security flaws, strengthen application defenses, and enhance overall resilience.

    SCADA Security Assessment

    SCADA Security Assessment

    We provide SCADA architecture review, vulnerability assessment, and penetration testing services designed specifically for industrial control environments. Given the critical nature of SCADA systems to business operations, we employ a highly specialized, non-intrusive testing methodology tailored to each system’s architecture—ensuring minimal risk, operational continuity, and accurate identification of security weaknesses.

    Contact Us

    We’d love to hear from you! Whether you have questions, need support, or want to learn more about our services.